Mesin Antrian Multimedia GOLD Q
Contact Person : Didik Pratama (Pratama Solusi Mandiri)
Phone : +62 0822 3292 7088
Email : pratamasolution@gmail.com
Web : www.pratamasolution.com
How Gold Vision - GOLD Q Automizer Queuing System works:
Everyone has, at one time or another felt the
frustration of always standing "in the wrong line". With the use of
tickets, customers do not have to stand in long queues. The experienced
waiting time is also considerably shorter. Queuing also creates a
better environment for your personnel, providing managers with
information to monitor and plan operations as effectively as possible.
Automizer Queuing System:
1. Client system
When a customer arrives, he/she should get a ticket first and wait. The customer will then be put into a queue.
This does two things. First, it takes customers out of a wait-line scenario and places them in a comfortable, sitting environment. Secondly, it tells our queuing system that someone is waiting for a particular category of service and begins tracking the customer wait time.
2. Calling the next customer
When a counter attendant is ready for the next customer, he/she simply presses the counter controller to call the customer number.
3. Notifying and directing the customer to the workstation
When the counter attendant calls the next customer, the queuing machine will display the customer number and counter number. A chime will also sound to capture the attention of the customer and direct him/her to the appropriate counter.
4. Software
When a customer arrives, he/she should get a ticket first and wait. The customer will then be put into a queue.
This does two things. First, it takes customers out of a wait-line scenario and places them in a comfortable, sitting environment. Secondly, it tells our queuing system that someone is waiting for a particular category of service and begins tracking the customer wait time.
2. Calling the next customer
When a counter attendant is ready for the next customer, he/she simply presses the counter controller to call the customer number.
3. Notifying and directing the customer to the workstation
When the counter attendant calls the next customer, the queuing machine will display the customer number and counter number. A chime will also sound to capture the attention of the customer and direct him/her to the appropriate counter.
4. Software
Automizerä Queuing System tracks the wait and transaction time of
each customer and allows managers to generate reports based on this
data.
Managers can get valuable data concerning the productivity of branches, counters and staff, as well as view the overall customer flow. Managers can use this data to make changes in staffing, categories of service or any other issue they see fit.
Managers can get valuable data concerning the productivity of branches, counters and staff, as well as view the overall customer flow. Managers can use this data to make changes in staffing, categories of service or any other issue they see fit.
Manfaat:
- Mengatur antrian konsumen
sehingga konsumen tidak perlu antri berbaris menunggu dilayani.
- Memberi kepuasan dan kenyamanan
kepada konsumen.
- Secara langsung mengingkatkan
bonafiditas perusahaan sekaligus menunjukkan perusahaan serius dan profesional
termasuk dalam hal menangani konsumen
- Mengefisienkan tenaga kerja yang
sebelumnya biasanya dilakukan oleh satpam. Dengan demikian satpam dapat serius
ke bidangnya untuk hal kemananan.
Keistimewaan :
- Multimedia.
Panggilan suara stereo, photo, TV dll.
- Database
/ statistik output.
- Output
/ Display dihubungkan ke pesawat televisi atau LCD Monitor dalam jumlah tidak
terbatas.
- Juga dapat dihubungkan ke amplifier / speaker dalam jumlah tidak
terbatas.
- Suara
stereo bisa dalam bahasa apa saja. Dapat diganti kapan saja. Dapat dalam 2 atau
3 bahasa.
- Benar-benar
menghapus per-calo-an dengan adanya foto.
- Cocok
untuk ruang pelayanan yang sempit atau luas.
- Merupakan
sarana visual monitoring / CCTV.
- Dapat
ditambahkan touch screen.
- Urutan
nomor antrian tidak hilang kalau listrik padam.
- Display
dapat disesuaikan dengan permintaan.
- Rekaman
foto dapat dipakai untuk keperluan apa saja termasuk untuk kepentingan kepolisian.
Contact Person : Didik Pratama (Pratama Solusi Mandiri)
Phone : +62 0822 3292 7088
Email : pratamasolution@gmail.com
Web : www.pratamasolution.com
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